FAQ:

Where is Manna located?

3020 Crescent Way, Thousand Oaks. Please note: This is a residential neighborhood and parking is limited.  Please do not park in front of homes that have ‘No Manna Parking’.

Do I need a referral from another agency?

No, you do not need a referral to visit Manna. Come by on one of our regular “client” days (Tue 10-3, Fri 10-4, Sat 10-1). You can call us at 805-497-4959 with any questions.

What do I need to bring with me?

You need to bring your picture ID showing your Conejo Valley address. If you are new to the area, you should bring a utility bill or something similar that shows your Conejo Valley address.

Why do you ask me for my name etc?

Manna is a non-profit agency and we are required to maintain records for the work we do. We receive funding from a variety of sources that ask us how many people we serve each year and your file helps us provide this information. In addition to the number of people we serve, we may be asked to provide the following information: ages, gender, household income, # of people with disabilities, the number of new clients we see each year, the total number of people helped each year (which includes those who receive food more than once) and the number of meals or bags of food provided. We never tell them your name or any other personal information.

Do I have to speak English to receive help?

No, but please bring a translator as few of our volunteers speak Spanish.

How often can I come to Manna?

You can visit Manna once every 28 days.

What kind of food can I expect to receive?

Manna always provides you with non-perishable items such as cereal, soup, canned meats, rice, beans, canned fruits and vegetables. Manna also provides perishable items such as bread, butter, cheese and frozen meats, whenever they are available. Baby food, diapers and toiletries may also be available. We do not provide medicine, alcohol, prepared foods or heated meals.

Why do I get different food each time I come?

Manna relies on donations for non-perishable items that you receive. These donations come from individuals, community groups, churches and synagogues. Whatever they collect is what we have available to share with you.